Make a Phone Request

For Sign Support

If you require time with a technician to troubleshoot an issue or answer questions, the best way to receive support is by scheduling an appointment. If you have a basic question about your sign, please submit this form. For other immediate requests including freight damage, please contact us on our dedicated support line below.

Business hours are Monday through Friday, 8:00am to 5:00pm Eastern time. Offices are closed for all major holidays. Requests received during non-business hours will be addressed the next business day.


What can you expect from us?

All requests for product assistance will enter our Technical Support Reservation System. This system has been developed to optimize your time and provides for a scheduled and efficient manner to address your requests. Appointments are scheduled in the order that the requests are received.

The support team will notify you through email of your scheduled appointment date and time. This notification will also include any special instructions that you may need to prepare for your appointment. A technician will then contact you at the scheduled time.